Shipping policy

All OBEyewear orders are packed and dispatched from London, United Kingdom.

Processing time

Orders are dispatched within 1–2 working days (Monday to Friday, excluding UK bank holidays). Orders placed at the weekend or on a bank holiday are dispatched from the next working day. You'll receive a shipping confirmation email with tracking details as soon as your order leaves us.

UK delivery – free

All UK orders ship free by tracked 48-hour delivery, usually arriving within 2 working days of dispatch.

Europe delivery – free

Orders to Europe ship free by tracked delivery and usually arrive within 5–7 working days of dispatch. We currently deliver to Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

United States and Australia – £14.99

Orders to the United States and Australia ship by international tracked delivery for £14.99 and usually arrive within 7–10 working days of dispatch.

We don't currently ship to any other countries. Shipping costs are always shown at checkout before you pay. Delivery times are estimates and are not guaranteed, particularly during peak periods or where customs checks apply.

Customs, duties and taxes

United States: orders are sent duties paid, so you won't be asked to pay any import charges on delivery.
Europe: orders may be subject to import VAT, duties or handling fees charged by the destination country. These are not included in our prices and are the responsibility of the recipient.
Australia: orders of this value are not normally subject to import charges, but any that are applied by Australian customs are the responsibility of the recipient.

If a parcel is refused because import charges are unpaid, any refund will exclude the shipping cost and the cost of returning the parcel to us.

Delivery address

Please check your delivery address carefully before placing your order. If you spot a mistake, email us at obe@obeyewear.com as soon as possible – we can update the address as long as the order hasn't been dispatched. We can't be responsible for orders delivered to an incorrect address provided at checkout.

Lost, late or damaged parcels

If your tracking hasn't updated for 5 working days (UK), 10 working days (Europe) or 15 working days (US and Australia), or your order arrives damaged, contact us at obe@obeyewear.com with your order number (and photos if anything is damaged). We'll open a claim with the carrier and send a replacement or a full refund. Your order remains our responsibility until it's delivered to you.